Xbox One doomsday strikes as consoles face black screen, Xbox Live down (update)

Xbox One owners across the globe are facing mysterious black screens upon turning on their consoles. All Xbox One consoles we've tested at Windows Primal present the consequence, preventing them from accessing menus, games… and substantially anything. Similarly, Microsoft's Xbox Live gaming network appears to be downwards, signaling a widespread consequence across its gaming platform.

While details on the black screen are scarce, the problems appears to stem from a recent Xbox service update. As detailed past Xbox Insider Program head, Brad Rosetti, via Twitter, Microsoft plans to roll dorsum the service modify, aiming to correct the mistake spanning Xbox One consoles worldwide. Microsoft'southward official Xbox Support Twitter account has also acknowledged reports, with the squad "continuing to address" the effect.

Updated January thirty, 2022 @ 15:25 ET: Xbox Back up has announced that all Xbox Ane start-upwards, sign-in, and updating issues have been fixed.

The issues surrounding Xbox One console startup, sign-in, title update errors, and our status page have at present been resolved. Thank you for sticking with u.s. while our teams addressed these issues and we appreciate the reports. Equally ever, we're here and nosotros're listening.
— Xbox Back up (@XboxSupport) January 30, 2022

Updated January thirty, 2022 @ 14:40 ET: Some previously-affected Xbox One owners can at present reaccess their consoles. To restart your Xbox One with a hard reset, concord downwards the console'due south ability button for 10 seconds while the organization is on. The console will enter a full reboot cycle, and the Home card should brandish once information technology loads. If a black screen notwithstanding displays, nosotros recommend waiting for official updates from Microsoft.

Updated January xxx, 2022 @ 14:twenty ET: Xbox Support states its teams have identified the cause of today's bug, promising to provide future updates once available.

Our teams have identified the cause for our earlier bug and are continuing to address these now. Thank you for your patience, nosotros'll update again when we know of whatever other changes.
— Xbox Support (@XboxSupport) Jan xxx, 2022

We are aware of reports of Xbox One console startup, title update and sign-in errors. We volition keep everyone informed once we have more information to share. Thank you all for your patience.
— Xbox Support (@XboxSupport) Jan 30, 2022

As of publication, no formal workaround has surfaced for the black screen issues. As, at that place's no estimated time for when Microsoft will effect a fix. However, it highlights a clear dilemma in the world of cyberspace-continued consoles, where a single misstep can return millions of consoles unusable. We'll be sure to update this postal service every bit new details surface.

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